Stanbic IBTC Bank is a leading African banking group currently recruits for the position of Project Support Officer. We are focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
The Operations division of Standard Bank is at the very centre of all the bank's procedures, enabling and optimising our Corporate and Investment Banking activities. We develop prototype concepts into robust, reliable solutions, constantly evolving our existing product range to help the bank maintain a competitive lead with our global clients. We are also in demand as internal consultants to the business, helping to manage the Bank's assets through effective risk management and control systems. As part of this role we now seek an experienced project professional, who will help guide our work to fulfill our ambitious growth strategy
Job Title: Project Support Officer
Job ID: 12533
Location: Nigeria
Position Description
Supporting the Project Manager at delivering all assigned functions and ensuring responsibilities given by the Head of Change Services are efficiently handled.
Key Responsibilities
Project Plans
- Clear understanding and representation of defined Projects
- Articulate and provide support for timelines mapped for delivering Projects
- Follow up with Stakeholders regarding resource and information gathering
- Effectively draw Process Flows and Charts
- Provide adequate support to ensure successful implementation of all Project plans
Performance Drive / Service Focus
- Efficient follow up on all stages of Project execution
- Daily and weekly Project report rendition
- Adequate formulation of Whys or Questionnaire that would deduce appropriate data
Sustain Project Implementation
- Clearly disseminate Project and Process knowledge unto business unit team members
- Visit business unit after Project execution and ensure implemented "to be" processes are being followed (follow up with LMs for 2months)
- Provide training manuals for organizing training engagements when and where required
- Support Change Services in implementing process improvement programs
- Identification and Analysis of Risk
- Understanding Project control systems used for eliminating Project failures
- Provide support for managing approved Project timelines
- Create strategy for initiating risk evaluation through industry/market comparability of Products and Processes
- Monitor and manage risk management dashboard used for tracking and resolving identified risks and outstanding issues
Reporting
- Provision of daily, weekly, monthly and/or quarterly Reports as duly requested
Key Performance Measures
- Timely management of delivering stages of
- Applicable performance metric assessment
- Provision of user friendly process documentation
Required Skills and Qualifications
Experience
- 2 years banking experience
- Have been involved in a project or process improvement exercise
- Process Mapping experience (not mandatory but an advantage)
Knowledge
- Tertiary qualification (BSc or it's equivalent)
- Project Management certification would be an added advantage
- Lean Six Sigma certification (minimum of Yellow Belt)
Required Competencies
Personal Competencies
- Good written and verbal business communication skills
- Ability to convey factual information clearly
- Assertive – able to manage conflict, stand by principles and put forward ideas despite opposition
- Resilient – able to retain optimism despite setbacks and not take criticism personally
- Ability to remain calm and focused under pressure
- Methodical, accurate, pays attention to detail
- Result orientated while adhering to deadlines
- Team player – approachable, quick to establish rapport, receptive and ability to share with others
- Self-motivated and open to new ideas
- Think out of the box and improvising solutions that fits financial banking solutions
- Analytical and logical thinker – as a clear, focused and methodological decipherer to work
- Service oriented
- Fast learner
- Stable and unquestionable integrity
- Accepts challenges and adaptable to change
Application Closing Date
12th February, 2014
Method of Application
Interested and qualified candidates should:
