 At GE, we are builders. It goes beyond businesses, brands and infrastructure. With four businesses and operations in over 160 countries, GE employees have an unparalleled foundation on which to build their careers, their abilities and their dreams. Field Engineer - Ikoyi - Lagos Business GE Technology Infrastructure Business Segment Technology Infrastructure - Healthcare Role Summary/Purpose This positions will be Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models. Essential Responsibilities Technical: Maintains all models specific to a modality in the assigned area Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement. Qualifications/Requirements Qualified to Degree level or equivalent. Technical analytical skills. 2-4 years Field Services experience. Comprehensive knowledge of a specific modality or multi-modalities. Sought by others for guidance and advice. Profiency in English. Ability to work independently with minimum direction. High work standards and quality. Initiative and motivation. Plans and organizes work effectively. Excellent communications, listening and interpersonal skills. Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs Click here to apply online |
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