Friday, October 3, 2008

Job at Total Plc for an Experienced Customer Service Officer

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Jobs at Total Nigeria Plc, Elf Petroleum for Nigerian Graduate Trainees, Total Jobs Nigeria, Careers at Total Nigeria, TotalFinaElf Careers - Jobs in Nigeria, Careers NigeriaTotal Plc is recruiting for a Customer Service Officer.
Candidate must possess a BSC / HND in any discipline and a Minimum of 2 years work experience. They must possess good communication and interpersonal skills and must be attentive to details.
Job Description
  • Keep Company's records of transactions with its numerous customers property/promptly and ensure completeness, reliability and accuracy.
  • Provide Customer Service in a professional and excellent manner to promote retention of Company's customers for continued business
  • Attend to all Customers' enquiries, complaints, requests and queries in a prompt and professionally efficient manner
  • Contribute to the development of an encyclopedia of accepted solutions to problems frequently presented by customers at the Service Centre.
  • Serve as a vehicle to obtain customer feedback for the use of the larger Company
  • Participate in providing technical back up concerning customer accounting to the sales force.
Deadline is ASAP.